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- Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
What type of jewellery do you sell?
We offer high-quality imitation jewellery including Rajwadi, Antique, CZ and AD collections. These are not real gold or diamonds unless mentioned.
Are your products skin-friendly?
Yes. Our jewellery is made using premium, skin-safe materials suitable for most skin types.
Do you offer Cash on Delivery (COD)?
Yes, COD is available on eligible orders across India.
How long does delivery take?
Orders are processed in 1–2 business days. Delivery usually takes 3–7 business days depending on location
How can I track my order?
Once shipped, you’ll receive a tracking link via SMS or email to follow your order in real time.
Can I cancel my order?
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible
Will the jewellery look exactly like the pictures?
We try to show accurate product images. Slight variations in color may occur due to lighting or screen settings.
How should I care for the jewellery?
To maintain shine and longevity:
Avoid water, perfumes and chemicals
Store in a dry pouch or box
Clean gently with a soft cloth
Can I return or exchange a product?
Yes — returns or exchanges are accepted only if the product is damaged, defective, or incorrect when delivered.
To be eligible, you must:
Inform us within 24 hours of delivery
Provide a mandatory unboxing video as proof (without cuts/pauses)
Ensure the product is unused and in original packaging
Return shipping cost must be paid by the customer unless the item sent was wrong or damaged.
Is an unboxing video required?
Yes — an unboxing video is mandatory for return approval.
This helps us verify the issue and avoid misuse